Contact
Talk to a real desk
No ticket queue that goes nowhere — pick the channel that fits what you need, and you'll reach someone who actually understands the platform.
Live chat
The fastest way to reach us — available inside the terminal once you're signed in, 24/5.
Open the terminal →General support
Account questions, deposits and withdrawals, platform issues.
support@horizoncapital.com →Compliance & legal
Terms, privacy, and anything related to our legal or compliance policies.
legal@horizoncapital.com →Live chat and general support are staffed 24 hours a day, five days a week, following the market week. Compliance and legal requests are handled on business days and may take a little longer to get a full response.